Caldwell Community College and Technical Institute

Please visit our COVID Response page for info about the CCC&TI response to COVID-19.

Please visit our COVID Response page for info about the CCC&TI response to COVID-19.

Computer Services

Computer Services

CCC&TI Computer Labs Support & Information

If you are working in one of CCC&TI's computer labs and are experiencing a technical problem, please see the lab support technician in your lab or call

  • 828.726.2629 (Caldwell)
  • 828.297.3811, ext. 5240 (Watauga)

Data Requests and Informer Queries

Please remember that student information is to be treated as confidential information.

If you need a Colleague Report or Informer Query, please contact the OIERG Office @ ext. 2304.

Datatel /WebAdvisor

Datatel / WebAdvisor Support

If you have a technical problem to report, please submit a ticket via our Online HelpDesk for better support.

About Datatel

Datatel is CCC&TI's enterprise software system that enables various departments to centrally manage student-, employee- and course-related information.

Not everyone gets access to Datatel; however, some Datatel-based information is available through WebAdvisor, the Web interface to our Datatel system.

Your supervisor should know whether you need Datatel access to perform your job duties adequately. You may need access to Datatel if your job requires you to:

  • Initiate or approve requisitions and purchase orders
  • Manage student records or spend the majority of your time advising students

Who to contact for more information

If you would like additional information or have questions about Datatel or WebAdvisor, or if you would like to set up Datatel / Webadvisor training for your department, contact:
Teresa Asherbraner
Senior Systems Administrator