PTA Program Complaint Policy
Complaints from others not affiliated with the institution are handled on a case-by-case basis by the PTA program director, the department chair for health sciences, & other administrative personnel as needed. The PTA program director & the department chair for health sciences address complaints not covered by current institutional policies to determine if the complaint has merit. If a complaint is deemed a bona fide complaint, depending on the nature of the complaint, the PTA program director or department chair for health sciences will address the complaint until resolution is reached. All records pertaining to any such complaint will be held for a one year period by the Health Sciences Department Chair.
